Frequently Asked Questions
Everything you need to know about shopping with Arspura
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Simply visit our returns portal to initiate a request and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What payment methods do you accept?
Arspura accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Arspura products come with a standard 12-month manufacturer warranty against defects in materials and workmanship to ensure you receive the highest quality goods.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.